Program Technician I - CSHCS (Part-Time)
Battle Creek, MI Battle Creek, MI Part-time Part-time $17.
52 - $21.
40 an hour $17.
52 - $21.
40 an hour Job Summary Calhoun County Public Health Department is hiring a technician to serve as the Program Representative for Children's Special Health Care Services.
The ideal candidate is highly organized, detailed, and enjoys multitasking.
Are you a skilled communicator with a heart for children with complex health needs? Learn more at:
https:
//www.
michigan.
gov/mdhhs/assistance-programs/cshcs Provides basic information regarding Children's Special Health Care Services (CSHCS) program eligibility, covered services, prior authorizations, diagnostic referrals, and the appeal process.
Under the general direction of the Program Supervisor, performs a variety of clerical and technician duties within a team environment and provides support and assistance to the supervisor and clients.
Primary Duties & Responsibilities Gather confidential information from clients when presenting for services, complete appropriate form(s), and enter data into the electronic record as necessary.
Perform a variety of clerical duties, including responsibilities that are associated with program-related software.
Administer routine tests (e.
g.
, height, weight, blood pressure, lead, urinalysis, hematocrit) and record results in electronic record.
Clean and prepare examination rooms as needed ensuring that each room is fully stocked at the end of the day.
Maintain client confidentiality per Calhoun County Public Health Department's HIPAA policies and procedures.
OTHER DUTIES & RESPONSIBILITIES Provide basic information for other programs in the community for which the child and/or family may be eligible for such as Early On, WIC, MI-Child, Healthy Kids and Medicaid.
Arrange for diagnostic evaluation referrals or obtain Release of Information form(s) for the purpose of securing medical reports for determining medical eligibility in new and renewal cases.
Assist families with referrals, applications, and follow up.
Assist with care coordination as delegated by the Public Health Nurse (PHN) Serves as the local program's primary contact with community professionals regarding non-clinical issues.
Documents services performed; maintains required program records, surveys including statistics.
Handle incoming mail and CSHCS education materials.
Create reports.
Conduct scheduling and assist in managing confidential client records.
Assist program as needed with updating and maintaining files, answering phones, scheduling appointments, and other clerical duties.
Participate in team and general staff meetings.
Participate in public health quality programs (e.
g.
, Quality Improvement, Quality Assurance, Quality Control).
Participation in emergency exercises and training required.
Assess own needs for professional growth and participates in education that increases knowledge and skills in area of responsibilities.
Adhere to established policies and procedures and maintains client confidentiality.
Complete or assist with completion of required program reports, as needed.
Perform other duties as assigned.
Job Qualifications Medical Assistant certificate preferred Knowledge normally acquired through the completion of specialized training in clinical work at a paraprofessional level.
Two to four years of experience working with the general public in a human service or healthcare setting is preferred.
Strong Microsoft Office and data entry skills.
Must become proficient in program-related software within 90-180 days contingent on the software.
Strong interpersonal and customer service skills.
Ability to multi-task simultaneous projects requiring concentration and attention to detail with frequent distractions due to people or telephone calls.
A valid Michigan driver's license, an acceptable driving record, and a personal vehicle including proof of vehicle insurance are required.
Supplemental Information WORKING CONDITIONS Clinic/Office environment.
Travel may be required.
May have contact with infectious disease and exposure to bloodborne pathogens.
On-call availability to respond to emergencies (e.
g.
, program-related and public health emergencies).
Extended work days (beyond 8 hours/day) and weekends or holidays may be required.
May encounter threatening people and other dangerous situations.
Calhoun County's benefits package offers flexibility, choice, and value.
It is an attractive component of our employees total compensation package.
At Calhoun County, we know that good benefit plans are important to employees and their families.
We're committed to providing employees with access to a wide range of information and tools so they can stay informed and make the most of their Calhoun County flexible benefit package.
What benefits does Calhoun County offer its full time employees? Medical:
Blue Cross/Blue Shield of Michigan with 3 Different Flexible Benefit Plan Options (More information (Download PDF reader)) Dental:
100% Employer Paid through Delta Dental (More information (Download PDF reader)) Vision:
100% Employer Paid through BCBSM Vision Services Plan (VSP) (More information (Download PDF reader)) Employee Health & Wellness Center (Premise Health):
Most Services 100% Employer Paid (More information (Download PDF reader)) Life Insurance:
100% Employer Paid for Basic Life & AD&D Short Term Disability:
100% Employer Paid for 67% Wage Loss Benefits up to 26 Weeks Retirement:
Employer 401(k) Match Program Up to 7% of Employee Contribution (More information (Download PDF reader)) Employee Assistance Program (EAP):
100% Employer Paid Through Bronson HelpNet (More information (Download PDF reader)) Click Here for 2023 BENEFIT INFORMATION AND FORMS Flexible Scheduling & Telecommuting Options Depending on Position & Department Paid Time Off:
Start through fourth years - 144 Hours (3.
6 weeks based on 40-hour work week) Fifth through ninth years - 184 Hours (4.
6 weeks) Tenth through fourteenth years - 224 Hours (5.
6 weeks) Fifteen and Subsequent years - 264 Hours (6.
6 weeks) (amounts & distribution may vary slightly by union contract, policy, and/or defined work week) Paid Holidays:
14 Paid Holidays Throughout the Year Additional Voluntary
Benefits:
Term Life Insurance (above Employer Paid Plan) Critical Illness & Accident Insurance Long Term Disability Wage Loss Benefits Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Wellness Program Perks Program (discounts at local merchants for being a County employee).
Estimated Salary: $20 to $28 per hour based on qualifications.
52 - $21.
40 an hour $17.
52 - $21.
40 an hour Job Summary Calhoun County Public Health Department is hiring a technician to serve as the Program Representative for Children's Special Health Care Services.
The ideal candidate is highly organized, detailed, and enjoys multitasking.
Are you a skilled communicator with a heart for children with complex health needs? Learn more at:
https:
//www.
michigan.
gov/mdhhs/assistance-programs/cshcs Provides basic information regarding Children's Special Health Care Services (CSHCS) program eligibility, covered services, prior authorizations, diagnostic referrals, and the appeal process.
Under the general direction of the Program Supervisor, performs a variety of clerical and technician duties within a team environment and provides support and assistance to the supervisor and clients.
Primary Duties & Responsibilities Gather confidential information from clients when presenting for services, complete appropriate form(s), and enter data into the electronic record as necessary.
Perform a variety of clerical duties, including responsibilities that are associated with program-related software.
Administer routine tests (e.
g.
, height, weight, blood pressure, lead, urinalysis, hematocrit) and record results in electronic record.
Clean and prepare examination rooms as needed ensuring that each room is fully stocked at the end of the day.
Maintain client confidentiality per Calhoun County Public Health Department's HIPAA policies and procedures.
OTHER DUTIES & RESPONSIBILITIES Provide basic information for other programs in the community for which the child and/or family may be eligible for such as Early On, WIC, MI-Child, Healthy Kids and Medicaid.
Arrange for diagnostic evaluation referrals or obtain Release of Information form(s) for the purpose of securing medical reports for determining medical eligibility in new and renewal cases.
Assist families with referrals, applications, and follow up.
Assist with care coordination as delegated by the Public Health Nurse (PHN) Serves as the local program's primary contact with community professionals regarding non-clinical issues.
Documents services performed; maintains required program records, surveys including statistics.
Handle incoming mail and CSHCS education materials.
Create reports.
Conduct scheduling and assist in managing confidential client records.
Assist program as needed with updating and maintaining files, answering phones, scheduling appointments, and other clerical duties.
Participate in team and general staff meetings.
Participate in public health quality programs (e.
g.
, Quality Improvement, Quality Assurance, Quality Control).
Participation in emergency exercises and training required.
Assess own needs for professional growth and participates in education that increases knowledge and skills in area of responsibilities.
Adhere to established policies and procedures and maintains client confidentiality.
Complete or assist with completion of required program reports, as needed.
Perform other duties as assigned.
Job Qualifications Medical Assistant certificate preferred Knowledge normally acquired through the completion of specialized training in clinical work at a paraprofessional level.
Two to four years of experience working with the general public in a human service or healthcare setting is preferred.
Strong Microsoft Office and data entry skills.
Must become proficient in program-related software within 90-180 days contingent on the software.
Strong interpersonal and customer service skills.
Ability to multi-task simultaneous projects requiring concentration and attention to detail with frequent distractions due to people or telephone calls.
A valid Michigan driver's license, an acceptable driving record, and a personal vehicle including proof of vehicle insurance are required.
Supplemental Information WORKING CONDITIONS Clinic/Office environment.
Travel may be required.
May have contact with infectious disease and exposure to bloodborne pathogens.
On-call availability to respond to emergencies (e.
g.
, program-related and public health emergencies).
Extended work days (beyond 8 hours/day) and weekends or holidays may be required.
May encounter threatening people and other dangerous situations.
Calhoun County's benefits package offers flexibility, choice, and value.
It is an attractive component of our employees total compensation package.
At Calhoun County, we know that good benefit plans are important to employees and their families.
We're committed to providing employees with access to a wide range of information and tools so they can stay informed and make the most of their Calhoun County flexible benefit package.
What benefits does Calhoun County offer its full time employees? Medical:
Blue Cross/Blue Shield of Michigan with 3 Different Flexible Benefit Plan Options (More information (Download PDF reader)) Dental:
100% Employer Paid through Delta Dental (More information (Download PDF reader)) Vision:
100% Employer Paid through BCBSM Vision Services Plan (VSP) (More information (Download PDF reader)) Employee Health & Wellness Center (Premise Health):
Most Services 100% Employer Paid (More information (Download PDF reader)) Life Insurance:
100% Employer Paid for Basic Life & AD&D Short Term Disability:
100% Employer Paid for 67% Wage Loss Benefits up to 26 Weeks Retirement:
Employer 401(k) Match Program Up to 7% of Employee Contribution (More information (Download PDF reader)) Employee Assistance Program (EAP):
100% Employer Paid Through Bronson HelpNet (More information (Download PDF reader)) Click Here for 2023 BENEFIT INFORMATION AND FORMS Flexible Scheduling & Telecommuting Options Depending on Position & Department Paid Time Off:
Start through fourth years - 144 Hours (3.
6 weeks based on 40-hour work week) Fifth through ninth years - 184 Hours (4.
6 weeks) Tenth through fourteenth years - 224 Hours (5.
6 weeks) Fifteen and Subsequent years - 264 Hours (6.
6 weeks) (amounts & distribution may vary slightly by union contract, policy, and/or defined work week) Paid Holidays:
14 Paid Holidays Throughout the Year Additional Voluntary
Benefits:
Term Life Insurance (above Employer Paid Plan) Critical Illness & Accident Insurance Long Term Disability Wage Loss Benefits Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Wellness Program Perks Program (discounts at local merchants for being a County employee).
Estimated Salary: $20 to $28 per hour based on qualifications.
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