Desktop Support Technician
Ovation work place services Ovation work place services Battle Creek, MI Battle Creek, MI Full-time Full-time $20 - $25 an hour $20 - $25 an hour Duties We are seeking a skilled Desktop Support Technician to join our team.
In this role, you will be responsible for providing technical support and troubleshooting assistance to end-users.
Your primary focus will be on resolving hardware and software issues, ensuring the smooth operation of computer systems, and maintaining a high level of customer satisfaction.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues - Install, configure, and maintain computer systems and peripherals - Set up and troubleshoot network connectivity, including VPN and LAN connections - Assist with the installation and configuration of software applications - Perform routine maintenance tasks, such as system updates and virus scans - Collaborate with other IT team members to resolve complex technical issues - Document all support activities and resolutions in a timely manner - Provide excellent customer service by effectively communicating technical solutions to non-technical users Skills To excel in this role, you should have a strong technical background and excellent problem-solving skills.
You should also possess exceptional communication skills to effectively interact with end-users.
Required Skills:
- Proven experience in desktop support or a similar role - Proficiency in Windows operating systems (Windows 7, 8, 10) - Strong knowledge of computer hardware components and troubleshooting techniques - Ability to analyze and resolve technical issues independently or with minimal supervision - Excellent customer service skills with the ability to communicate technical solutions clearly to non-technical users - Familiarity with Mac OS is a plus - Basic understanding of networking concepts, including LAN connectivity and Active Directory If you are a dedicated professional who enjoys helping others with their technical needs, we would love to hear from you.
Apply today to join our team as a Desktop Support Technician! Job Type:
Full-time Salary:
$20.
00 - $25.
00 per hour Expected hours:
8 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Morning shift
Experience:
Desktop support:
4 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this role, you will be responsible for providing technical support and troubleshooting assistance to end-users.
Your primary focus will be on resolving hardware and software issues, ensuring the smooth operation of computer systems, and maintaining a high level of customer satisfaction.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues - Install, configure, and maintain computer systems and peripherals - Set up and troubleshoot network connectivity, including VPN and LAN connections - Assist with the installation and configuration of software applications - Perform routine maintenance tasks, such as system updates and virus scans - Collaborate with other IT team members to resolve complex technical issues - Document all support activities and resolutions in a timely manner - Provide excellent customer service by effectively communicating technical solutions to non-technical users Skills To excel in this role, you should have a strong technical background and excellent problem-solving skills.
You should also possess exceptional communication skills to effectively interact with end-users.
Required Skills:
- Proven experience in desktop support or a similar role - Proficiency in Windows operating systems (Windows 7, 8, 10) - Strong knowledge of computer hardware components and troubleshooting techniques - Ability to analyze and resolve technical issues independently or with minimal supervision - Excellent customer service skills with the ability to communicate technical solutions clearly to non-technical users - Familiarity with Mac OS is a plus - Basic understanding of networking concepts, including LAN connectivity and Active Directory If you are a dedicated professional who enjoys helping others with their technical needs, we would love to hear from you.
Apply today to join our team as a Desktop Support Technician! Job Type:
Full-time Salary:
$20.
00 - $25.
00 per hour Expected hours:
8 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Morning shift
Experience:
Desktop support:
4 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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