Customer Service Analyst
Customer Service Analyst
Location: Battle Creek, MI
Duration: 7-8 months with possible contract to hire
Position Description:
First point of contact for field Sales and External Customers when they have any questions or issues with their day to day operations/orders. Works diligently to balance service and cost for the entire supply chain while meeting or exceeding customer targets. Supply chain advocate for all departments to ensure customers' order management needs are met from the point of order placement through order receipt.
Skills Required:
Strong verbal and written communication skills. Ability to break down complex information in a succinct manner. Knowledge of MS Office Suite. Superior teamwork skills.
Experience Required:
Minimum of 2 years' experience in a related field.
Education Required:
High School Diploma or GED Estimated Salary: $20 to $28 per hour based on qualifications.
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